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The Terumo online Customer Support Center makes account management simple and convenient

In the busy world of healthcare, everyone’s time is precious. Now you can save time and manage your Terumo Cardiovascular orders with ease through the new online Customer Support Center. Track orders, service and repairs, submit inquiries, find important documents and more from the convenience of your computer or mobile device.

The Customer Support Center provides access to your order details 24/7, 365 days a year.

Speak to a Representative

Customer Service: 1.800.521.2818

Monday-Friday: 8:00AM-6:00PM (EST)

Support When You Need It


View Account Details

Users can view account information, including key contacts, billing and shipping, Terumo Representative contact information, End of Service Life (EOSL) documentation and other documents associated with your orders.


Track Orders and Repairs

See your complete order history, find purchase order and tracking information on recent orders placed or shipped, and check the status of product service repairs. You can also access helpful documents on your products like Instructions For Use.


Submit Inquiries

Get answers to your questions quickly by submitting an online inquiry. You will also be able to see your conversation history with Terumo Representatives and track the status of any open inquiries.

Save time. Start your account today.

Begin setting up your online Customer Support Center account by applying online