Terumo® Field Service

Experienced, timely, professional service from Terumo Cardiovascular.

Ordering Information
Catalog NumberDescriptionUnits/Case
24-hour Product Support
24-hour product supportOur service technicians are on call to serve you around the clock — 24 hours a day, seven days a week — for emergency or routine service. In addition, we guarantee a telephone response within two hours.
For trouble shooting, diagnostics, instructions or other services, call Terumo Cardiovascular Group's 24-hour helpline at 800-441-3220 or email tech.support@terumomedical.com
Service Specialists
Service specialistsTerumo service technicians, located across the U.S., are trained and certified to maintain all equipment supplied by Terumo Cardiovascular Group. Every representative is backed by our full Service Department,
parts inventories and continuing education programs to ensure the best service for your equipment.
Flexible Service Contracts
Flexible service contractWe offer a variety of service contracts to provide just the coverage you need, from full service to periodic maintenance. They offer the advantages of discounted prices, non-routine service coverage, and
dependable scheduled maintenance.
Bio-Medical Engineering Product Training
Product trainingOur service trainers provide classroom instruction necessary to certify your hospital employees to maintain your equipment to manufacturer's specifications. Training includes proper preventative maintenance, repair and testing of Terumo devices.
Certification will be provided upon successful completion of each training class and examination. For registration request forms, with the schedule of dates and times, contact the Service Department at 800-441-3220 or tech.support@terumomedical.com.